Support
Heart Rate Monitor Support |
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Support Topics for Heart Rate Monitors
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detailed information about using PC Coach with a downloading
HRM, see the PC
Coach WebHelp guide, and read the Heart Rate Monitor Downloading
section. This guide explains setting up your monitor, downloading
workout data, and the quickest way to use PC Coach. |
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Compatability
- PC Coach Elite is compatible with Polar Infrared
Models: S725, S725X, S610, S610i, S625X, S710, S710i, and S720.
- PC Coach Elite is compatible with the Polar SonicLink
Models: Polar Coach, S410, S510, S520
- PC Coach Elite is download compatible with the RS200 and CS200 SonicLink models.
- PC Coach Elite is compatible with the Timex Bodylink
System to download speed, distance and heart rate. It will soon be compatible with the Timex GPS data as well.
Polar Infrared Models
If you are having trouble getting your
IR model HRM to communicate with your computer, read the
Data Downloading section of the PC
Coach Help - Getting Started Guide.
- If your HRM is not communicating with PC Coach software
using a USB infrared interface:
- Go to the Data Transfer Center (icon on top tool
bar with two green arrows), select Manage Data Sources
and make sure you have the correct type of HRM and
infrared interface selected. (USB = white; Serial
Port = black; Internal to computer = IRdA).
- If you are using the USB connection, your settings
are correct and you still have trouble, unplug your
IR interface and plug it back in. Use a different
USB port if one is available.
- A "New Hardware Found" wizard should pop
up. Instruct the wizard to look for drivers in the
following path: c:\program files\pccoach\pcc_sys\usb\win2000
(for win 2000 and win XP) or win98 (for other operating
systems). Allow the wizard to search and install drivers.
- If the Hew Hardware Wizard does not start automatically,
you manually open it from: Start / Control Panel /
System / Hardware / Add Hardware Wizard.
- Try communication again.
- If your HRM is not communicating with PC Coach software
using a serial port IR:
- Go to the Data Transfer Center, select Manage Data
Sources and make sure you have the correct type of
HRM and infrared interface selected. (Serial Port
= black).
- Make sure you have the correct com port selected.
- If you still have trouble, try downloading into the
PPP (Polar Precision Performance) software that came packaged
with your HRM.
- If you have tried all of the above without success,
contact us at support@pccoach.com
Polar S625X users - click here to obtain specific Polar
S625X Support.
Polar SonicLink Models
- If you are unable to get your SonicLink model HRM to
successfully communicate with your computer - either uploading
or downloading, click on Troubleshooting
SonicLink.
Importing Downloaded HRM Files into PC
Coach Elite
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For users who have been downloading
data into the Polar Precision Performance software and
are now switching to PC Coach Elite, you can quickly
import the HRM files you've already downloaded. For
more information on this feature, visit the PC
Coach Getting Started Guide, and read the Heart Rate
Monitor - Importing Data section.
To import data from a Polar S625,
S725, S720i, S710 or S610 heart rate monitor into PC
Coach Elite:
- Open the Data Transfer Center.
- Click the Manage Data Sources
button.
- Choose HRM File from the pick-list.
- Click Add To My List.
- Click Convert to convert any existing
data. Click Import to import data into PC Coach from
downloaded HRM files in the Polar Precision Performance
folder.
- Choose the correct directory.
- Click OK. Data Questions
Data Questions
- The Polar S410, S510 and S520 can store up to six workouts,
but they can only download the most recent one. Therefore,
you will want to download after each workout whenever
possible. Once you start a new workout, the previous one
will be condensed into a summary file and can no longer
be downloaded. You can still manually retrieve the summary
data from the watch.
- The Polar S610, S610i, S625X, S710, S710i, S720 and
S725 can store up to 99 hours of workouts and download
all of them onto the day they were performed.
Power Sensor
- PC Coach is compatible with the Polar Power Sensor.
- PC Coach is not compatible with other power sensors
at this time.
Quick Start Guide
- The Quick Start Guide
provides an excellent overview of the software and how
it integrates with an HRM. The section on "Getting
Started" will be valuable for new PC Coach users
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Polar Contact Information
Timex
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